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Mail settings

By default, Combeenation sends all emails via its own mail server ( no-reply@combeenation.com ). If you prefer that your customers do not receive emails through this server, we offer two alternatives:

  • Configure your own SMTP server
    Use your own mail infrastructure for full control over email delivery.

  • Define sending domains
    Authorize Combeenation’s mail server to send emails using your domains (via SPF/DKIM settings).

Affected mails​

  • Invitation mail

  • Mails sent during a configuration or Checkout

  • Quote mails

  • Quote notification mails

  • Test mails on the mail setting dialog

SMTP settings​

Go to your Company settings page → email, activate “Use SMTP settings“ and fill out the fields.

The sender mail address will be used as the FROM address for above mentioned mails. The sender name can optionally be set.

Check your connection

If the connection is misconfigured, users will not receive emails. Use "Send Test Mail" to verify the connection.

Common SMTP server​

Here is a short list of common used SMTP server, if your company has already a SMTP server contact your admin to get the credentials.

365/Microsoft​

Go to admin.microsoft.com select a user with an activate license. Go to the users settings page, select mail and click on “Manage email apps“.

Authenticated SMTP must be activated.

Afterward go to https://entra.microsoft.com/#home, search for “Named Locations”, click on “Configure multifactor authentication trusted IPs“ and allow the following:

Now go to myaccount.microsoft.com → Security info → add new app password. Remember this app password.

Go to the Combeenation portal → company settings → email and set the SMTP settings:

  • Server: smtp.office365.com
  • Port: 587
  • Enable SSL: yes
  • User: Your full 365 address (z. B. you@office365.com)
  • Password: The app password you created earlier

Gmail​

In order to send mails via Gmail, two factor must be activated, and you have to create an app password, see here.

  • Server: smtp.gmail.com
  • Port: 587 or 465
  • Enable SSL: yes
  • User: Your full Gmail address (z. B. you@gmail.com)
  • Password: App password

For more info see documentation.

GMX​

You must activate IMAP/POP first, go to settings → email → POP3/IMAP → allow access

  • Server: mail.gmx.net
  • Port: 587
  • Enable SSL: yes
  • User: Your full GMX address (z. B. you@gmx.de)
  • Password: Your mail password

For more info see documentation.

Others​

Other possible servers are listed below with their server names and ports. SSL is always enabled, and the port defaults to 587 unless otherwise specified.

  • Domainfactory: sslout.df.eu (Port: 465)
  • Easyname: smtp.easyname.com (Port: 465)
  • iCloud Mail: smtp.mail.me.com
  • Jimdo: secure.emailsrvr.com
  • mail.de: smtp.mail.de
  • Mittwald: mail.{yourdomain}.xyz (Port: 465)
  • Outlook: smtp-mail.outlook.com
  • World4You: smtp.world4you.com
  • Yahoo: smtp.mail.yahoo.com

Sending domains​

Setting up the sending domains is a manual process, you’ve to set some DKIM TXT entry on your domain provider. Since this is currently not fully automated you should contact us.

If you have already sending domains configured, those will be displayed on the Company → email settings page.